Benchmark – Case Management Practice Essay/ 
The social worker must understand the working relationship and engagement process between the social worker and the client/consumer. For this assignment, review the case studies provided to you throughout the course. The case studies are located in the Topic 1 folder in MindTap.
Select two cases in different settings (not including the case study/video you used for the Case Management Process assignment). Use these case studies to address the following in your essay:
In 750-1,000 words, citing two to four scholarly sources, address the following:
Describe the similarities and differences between how you would help the client/consumer as a friend in contrast to how you would support a client/consumer as a case manager for each case.
Explain the strategies you would use as a case manager for each case.
Next, describe the skills needed to thoughtfully engage your client/consumer through a change experience, keeping in mind cultural awareness, ethics, and client autonomy. As a social worker, what are the challenges you may experience and the biases you must be aware of for yourself as a social worker in each case?
Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
You are required to submit this assignment to LopesWrite. Refer to the LopesWrite Technical Support articles for assistance.
Benchmark Information
This assignment assesses the following programmatic competency:
BS in Sociology with an Emphasis in Social Work
4.2: Determine the appropriate human service general practitioner strategies for various settings.
This assignment assesses the Leadership Mission Critical Domain